Sky McErlane
Taylor,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
West Village Dental
Dearborn, MI
10.2025 - Current
- Schedule all patient appointments
- Verify insurance benefits and send out pre estimates for treatment
- Handle treatment planning with patients and present financial options offered
- Send out daily reviews to patients
- Ensure the patients have a smooth check in and check out experience
- Maintain a clean environment for staff and patients
Patient Care Coordinator
Michigan Center For Oral Surgery
Southgate, MI
07.2023 - Current
- Coordinate patient care by presenting financial options and explaining treatment plans, ensuring informed decision-making
- Manage documentation by attaching patient registrations and x-rays to charts and distributing doctors' notes for surgery and consultation days
- Oversee administrative duties including verifying insurance coverage, collecting copays, and processing daily bank deposits.
- Proficient in WinOMS and DSN softwares
Front Desk Coordinator
Gasior Family Dental
Northville, MI
02.2022 - 07.2023
- Managed patient reception and departure, ensuring timely check-in and check-out processes, and proficiently handled appointment scheduling and telephone inquiries
- Verified insurance coverage before appointments, facilitated payment processes by collecting copays, and conducted daily financial deposits, maintaining accuracy in all transactions
- Maintained office efficiency by processing insurance claims and pre-treatment authorizations daily, and upheld practice's digital presence through responsible management of social media platforms.
- Experience with Open Dental and Eagle-soft
Patient Care Coordinator
Willow Wood Dental
Livonia, MI
05.2021 - 02.2022
- Managed patient admissions and processed co-payment transactions efficiently to ensure a seamless check-in and check-out experience
- Communicated treatment plans and options to patients, providing clear and comprehensive information to aid in their healthcare decision-making
- Coordinated insurance verification processes before patient appointments, guaranteeing accurate coverage information and minimizing billing issues.
- Experience with Dentrix software
Education
High school diploma -
Berkley High School
Berkley, MI05.2015
Skills
- Experience with Microsoft Word and Excel, PowerPoint and Outlook
- CPR certified
- Multitasking
- Strong typing skills (60 WPN)
- Dental Assisting
- OSHA Trained
- Patient relations
Timeline
Patient Care Coordinator
West Village Dental
10.2025 - Current
Patient Care Coordinator
Michigan Center For Oral Surgery
07.2023 - Current
Front Desk Coordinator
Gasior Family Dental
02.2022 - 07.2023
Patient Care Coordinator
Willow Wood Dental
05.2021 - 02.2022
High school diploma -
Berkley High School