Summary
Overview
Work History
Education
Skills
References
Timeline
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Skyla McNair

Madison,MS

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Server

Outback Steakhouse
Flowood, MS
08.2022 - Current
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Provided excellent customer service to ensure satisfaction.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Front Desk Receptionist

Resident Inn by Marriot
Jackson, MS
06.2023 - 10.2023
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.

Online Grocery Associate

Walmart
Melbourne, FL
02.2022 - 08.2022
  • Created, managed and automated orders and invoices using order management and invoicing software.
  • Created reports on order volume, revenue, and other key metrics related to online ordering.
  • Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
  • Delivered e-mail confirmation of completed transactions and shipment.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
  • Assisted in creating promotional campaigns to increase sales and attract new customers.

Education

Associate of Arts - Criminal Justice

Jones County Junior College
Ellisville, MS
05-2025

Skills

  • Order Management
  • Guest Engagement
  • Customer Service
  • Quality Control
  • Ability to work under pressure
  • Adapts to new environments
  • Cash Handling
  • Guest Relations
  • Front Office Management
  • File Management
  • Verbal and Written Communication

References

References available upon request.

Timeline

Front Desk Receptionist

Resident Inn by Marriot
06.2023 - 10.2023

Server

Outback Steakhouse
08.2022 - Current

Online Grocery Associate

Walmart
02.2022 - 08.2022

Associate of Arts - Criminal Justice

Jones County Junior College

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Skyla McNair