Skylar Hough
Denver,CO
Summary
Results-driven team leader with experience in optimizing workflows and enhancing team productivity. Known for strong attention to detail and effective communication, contributing to improved customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Internal Service Advisor
Sonic Automotive
Denver, CO
12.2023 - Current
- Facilitated communication between departments to enhance service efficiency and customer satisfaction.
- Resolved customer inquiries and issues, ensuring timely responses and effective solutions.
- Collaborated with team members to streamline processes and improve operational workflows.
- Assisted in training new staff on internal systems and customer service protocols.
- Managed workflow to ensure timely completion of service requests, meeting or exceeding customer expectations.
- Maintained detailed records of services performed, ensuring accuracy for billing purposes and future reference.
Associate
Raising Cane's Restaurants
Glendale, CO
06.2025 - 12.2025
- Ensured compliance with food safety regulations and health codes.
- Delivered exceptional customer service to foster a positive dining experience.
- Conducted routine inspections of equipment to ensure proper functioning and safety compliance.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Managed inventory levels to optimize stock availability and reduce waste.
- Assisted in maintaining clean, organized work areas to enhance efficiency.
Team Leader
Panera Bread
Denver, CO
04.2022 - 12.2023
- Led team to consistently achieve service and quality standards in high-volume environment.
- Trained and mentored staff on best practices for food preparation and customer service.
- Streamlined daily operations by implementing efficient workflow processes among team members.
- Monitored inventory levels, ensuring timely replenishment of supplies to minimize disruptions.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Clerk
King Soopers
Glendale, CO
02.2020 - 12.2022
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Trained new staff on company policies and procedures to enhance service quality.
- Implemented improvements in checkout workflow, reducing wait times for customers.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
High School Diploma -
East Highschool
Denver, COSkills
- Strong work ethic
- Customer service
- Attention to detail
- Listening skills
- Multitasking and organization
- Computer skills
- Data entry
Timeline
Associate
Raising Cane's Restaurants
06.2025 - 12.2025
Internal Service Advisor
Sonic Automotive
12.2023 - Current
Team Leader
Panera Bread
04.2022 - 12.2023
Clerk
King Soopers
02.2020 - 12.2022
High School Diploma -
East Highschool