Skyler Brooks
Winter Park,FL
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
University Of Central Florida, UCF
06.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and updated spreadsheets and databases to track, and report on workday information for interdepartmental transfers.
- Developed strategies to streamline and improve office procedures.
Intern
Advent Health Childrens Hospital
08.2023 - 12.2023
- Greeted hospital guests, provided general hospital directions, and assisted with guest inquiries.
- Inquired about the family's experience within the hospital and relayed it to our Family Care Coordinator to improve processes.
- Developed and maintained relationships with community resources to ensure access to services for guests.
Education
Bachelor of Science - Health Service Administration
University of Central Florida
Orlando, FL12.2023
Skills
- Workflow Optimization
- Spreadsheet Management
- Office Administration
- Data Entry
- Clerical Support
- Database Management
- Staff Management
Certification
- IHI Open School Basic Certificate in Quality and Safety
Timeline
Intern
Advent Health Childrens Hospital
08.2023 - 12.2023
Administrative Assistant II
University Of Central Florida, UCF
06.2022 - Current
Bachelor of Science - Health Service Administration
University of Central Florida
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