Skyler Gouker
Junction City
Summary
Dynamic Digital Shopper with proven expertise at Walmart, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through innovative solutions and meticulous attention to detail. A reliable team player who fosters collaboration and consistently exceeds expectations in fast-paced environments. Committed to delivering exceptional shopping experiences and maintaining strong customer relations.
Overview
1
1
year of professional experience
Work History
Digital Shopper
Walmart
Junction City
09.2023 - 06.2024
- Completed pickup and shopping orders for customers within local area.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Processed purchases, returns, and exchanges on behalf of customers, ensuring a seamless shopping experience.
- Greeted customers and answered product or service questions.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2021
Diploma - Barbering
Bellus Academy
Manhattan, KS06-2024
Skills
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Customer relations
- Reliability
Affiliations
- Arts & crafts
- Home renovation
- Baking
Accomplishments
Would be put into leadership role when management wasn't available
References
References available upon request.
Timeline
Digital Shopper
Walmart
09.2023 - 06.2024
High School Diploma -
Penn Foster Career School
Diploma - Barbering
Bellus Academy
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