Sofi Lapierre
Newtown
Summary
Motivated server with a strong work ethic and experience in fast-paced dining environments. Dedicated to customer service, teamwork and multitasking. Builds rapport with customers to create a warm and welcoming dining experience.
Overview
4
4
years of professional experience
Work History
Server
Farmers Tavern
Southbury, CT
08.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Accurately processed orders and delivered food to tables promptly.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
- Handled customer inquiries and resolved complaints effectively.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server/Bartender
Mangia Mi
Sandy Hook, CT
04.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Prepared and served beverages efficiently, ensuring quality and presentation standards.
- Collaborated with kitchen staff to streamline order delivery and enhance guest satisfaction.
- Maintained cleanliness and organization of bar and dining areas to comply with health regulations.
- Engaged with guests to build rapport, enhancing overall dining experience through personalized service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Server
Bistro on the Green
Somers, NY
12.2025 - 01.2026
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Farmhouse Restaurant
Newtown, CT
01.2025 - 01.2026
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Improved dining experience by providing prompt, attentive service to guests.
Head Busser
Farmhouse Restaurant
Newtown, CT
01.2023 - 01.2025
- Oversaw cleanliness and organization of dining areas to enhance guest experience.
- Trained and mentored new bussing staff on efficient workflow practices.
- Conducted regular inspections of dining areas to uphold restaurant standards and hygiene compliance.
- Established rapport with regular patrons fostering loyalty towards the establishment.
- Prioritized safety by swiftly addressing spills or hazards on the floor, preventing potential accidents or injuries among guests and staff members alike.
Education
Bachelor of Science - Psychology Pre-Law
University of Michigan
Ann Arbor, MI05-2029
Skills
- Hospitality service expertise
- Customer service
- Task organization
- Team collaboration
- Task prioritization
- Strong work ethic
- Professional demeanor
- Adaptability
- Dependable service
- Guest relations
- Positive and professional
Timeline
Server
Farmers Tavern
08.2026 - Current
Server/Bartender
Mangia Mi
04.2026 - Current
Server
Bistro on the Green
12.2025 - 01.2026
Server
Farmhouse Restaurant
01.2025 - 01.2026
Head Busser
Farmhouse Restaurant
01.2023 - 01.2025
Bachelor of Science - Psychology Pre-Law
University of Michigan