Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Baena

New York,NY

Summary

Cheerful hostess and waitress with knowledge of how to greet, with high productivity and task completion. I possess specialized skills in customer service, reservation management, and organization of the dining area. I excel in communication, teamwork skills, multitasking, and problem solving to improve the guest experience and operational flow.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Gardela Restaurante
Mexico, Mexico City
05.2023 - 01.2024
  • Greeted customers and escorted them to their tables.
  • Completed daily side work tasks assigned by management.
  • Assigned seating arrangements based on customer preferences and restaurant policies.

Restaurant Hostess

La Zaranda
Mexico City, Mexico City
04.2022 - 01.2023
  • Greeted customers and escorted them to their tables.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.

Restaurant Waiter

Minnie's Restaurant
New York, NY
05.2021 - 08.2021
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Greeted customers, provided menus and answered questions about menu items.

Education

Bachelor's - Social Sciences

Universidad Nacional Autonoma De Mexico
Ciudad De Mexico
08-2018

Skills

  • Menu Memorization
  • Table setting arrangements
  • Greeting guests
  • Conflict Resolution
  • Dining customer service
  • Active Learning

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Restaurant Hostess

Gardela Restaurante
05.2023 - 01.2024

Restaurant Hostess

La Zaranda
04.2022 - 01.2023

Restaurant Waiter

Minnie's Restaurant
05.2021 - 08.2021

Bachelor's - Social Sciences

Universidad Nacional Autonoma De Mexico

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Sofia Baena