Sofia De Jesus
Miami Beach
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Server
Duffy's Sports Bar and Grill
North Miami Beach
12.2024 - Current
- Provide attentive, friendly service to guests in a high-energy sports bar environment, managing multiple tables efficiently.
- Accurately take and deliver food and drink orders, upselling menu items and promotions to enhance guest experience and increase sales.
- Handle customer concerns promptly and professionally, ensuring satisfaction and encouraging repeat business.
Drink Runner
Amalfi Llama
Aventura
10.2023 - 12.2024
- Delivered beverages promptly and accurately from the bar to guests, which ensured that quality and presentation standards were consistently met.
- Collaborated closely with bartenders and servers during high-volume shifts, helping to maintain a smooth service flow and enhance the overall dining experience.
- Managed the cleanliness and organization of the bar area and service stations, which supported overall efficiency and contributed to guest satisfaction.
Seasonal Sales Associate
Anthropologie
Miami Beach
10.2021 - 02.2022
- Assisted customers with product selection, styling advice, and sizing, creating a personalized shopping experience during the busy holiday season.
- Maintained visually appealing displays and organized sales floor to align with brand standards and drive sales.
- Handled transactions efficiently at the register, processed returns, and supported inventory restocking and floor replenishment.
Education
MiamiDade College
08.2023 - 05.2026
High School Diploma -
Miami Beach Senior High
Miami BeachSkills
- Service efficiency
- Cleanliness and organization
- High-volume service management
- Upselling menu items
- Customer service
- Problem resolution
- Time management
- Dining customer service
- Liquor, wine, and food service
- Relationship management
Timeline
Server
Duffy's Sports Bar and Grill
12.2024 - Current
Drink Runner
Amalfi Llama
10.2023 - 12.2024
MiamiDade College
08.2023 - 05.2026
Seasonal Sales Associate
Anthropologie
10.2021 - 02.2022
High School Diploma -
Miami Beach Senior High