Sofia Lopez
Jacksonville,FL
Summary
Professional hospitality worker, who excels in fast-paced environments. Proven track record in ensuring exceptional customer service and satisfaction. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Chicken Salad Chick
07.2024 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Summer Camp Counselor
Champion Karate
06.2021 - 08.2023
- Maintaining a positive attitude while being patient and understanding with the children
- Attended meetings, training, and activities to enhance skills and credentials
- Collaborated with other counselors on the development of activities and interdisciplinary initiatives
Babysitter
04.2021 - 06.2022
- Organized creative various activities and game to keep children entertained
- Enforcing discipline when necessary but always doing so calmly and respectfully
- Establishing trust through consistent communication with both parents and kids
Education
Public Relations -
University of North Florida
Jacksonville, FL05-2023
Skills
- Communication skills
- Exceptional customer service
- Bilingual
- Cash handling
- Leadership
- Guest engagement
- Problem Solving
- Memory retention
Timeline
Server
Chicken Salad Chick
07.2024 - Current
Summer Camp Counselor
Champion Karate
06.2021 - 08.2023
Babysitter
04.2021 - 06.2022
Public Relations -
University of North Florida
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