Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Sherman

Central Square

Summary

Dynamic Shift Leader with a proven track record at East Ave Deli, excelling in customer service and team collaboration. Recognized for cultivating strong customer relationships and efficiently managing transactions. Adept at problem-solving and maintaining operational integrity, I bring a positive attitude and a commitment to excellence in every interaction.

Overview

3
3
years of professional experience

Work History

Shift Leader

East Ave Deli/Sundae Best
Central Square
04.2022 - Current
  • Ensured smooth store operations by reliably opening and closing the store, earning management's trust.
  • Cultivated strong customer relationships by serving as a knowledgeable and valued resource.
  • Processed currency and credit card transactions swiftly and accurately, maintaining financial integrity.
  • Memorized and produced company products efficiently

Team Trainer

Chick-fil-A
Cicero
11.2022 - 04.2024
  • Trained new team members to efficiently serve guests in a welcoming environment.
  • Collaborated with team to maintain a clean and inviting setting while serving products.
  • Managed social media presence and ensured supplies were cleaned and stocked.

Education

Bachelor of Science - Biology

SUNY At Albany
Albany, NY
05-2028

High School Diploma -

Paul V. Moore
Central Square
06-2024

Skills

  • Customer service
  • Problem solving
  • Time management
  • Team collaboration
  • Client support
  • Positive attitude

Languages

Italian
Professional
Spanish
Limited

Timeline

Team Trainer

Chick-fil-A
11.2022 - 04.2024

Shift Leader

East Ave Deli/Sundae Best
04.2022 - Current

Bachelor of Science - Biology

SUNY At Albany

High School Diploma -

Paul V. Moore

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Sofia Sherman