Detail-oriented professional with proven expertise in customer transactions and banking compliance. Committed to maintaining confidentiality and ensuring regulatory adherence, contributing to operational efficiency.
Overview
6
6
years of professional experience
Work History
Teller
Wells Fargo
Key West, Florida
06.2025 - Current
Maintain compliance with banking regulations and internal policies.
Receive and process customer transactions, including deposits, withdrawals, loan payments and other banking services.
Handled large volumes of currency quickly and accurately with minimal errors.
Maintained confidentiality of all customer records and information according to company policies.
Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Identified fraudulent activity or suspicious behavior immediately reported it to management.
Court Reporter
Har-Mel Reporting
Miami, Florida
08.2023 - 05.2024
Maintained confidentiality of sensitive information throughout reporting processes.
Assisted in archiving and organizing audio recordings for future reference.
Attended speaking engagements to contextualize spoken communications into detailed documentation.
Customer Service Cashier
Publix
Key West, Florida
03.2020 - 12.2020
Processed customer transactions efficiently using point-of-sale systems.
Handled cash, credit, and digital payments accurately during transactions.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL
12-2024
Master of Science - Data Analytics & Artificial Intelligence
Nova Southeastern University
Davie, FL
Skills
Customer transactions
Bilingual in Spanish
Cash handling
Banking compliance
Fraud detection
Transaction processing
Customer relationship management
Timeline
Teller
Wells Fargo
06.2025 - Current
Court Reporter
Har-Mel Reporting
08.2023 - 05.2024
Customer Service Cashier
Publix
03.2020 - 12.2020
Bachelor of Science - Criminal Justice
Florida International University
Master of Science - Data Analytics & Artificial Intelligence
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)