Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Vazquez

Key West,FL

Summary

Detail-oriented professional with proven expertise in customer transactions and banking compliance. Committed to maintaining confidentiality and ensuring regulatory adherence, contributing to operational efficiency.

Overview

6
6
years of professional experience

Work History

Teller

Wells Fargo
Key West, Florida
06.2025 - Current
  • Maintain compliance with banking regulations and internal policies.
  • Receive and process customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.

Court Reporter

Har-Mel Reporting
Miami, Florida
08.2023 - 05.2024
  • Maintained confidentiality of sensitive information throughout reporting processes.
  • Assisted in archiving and organizing audio recordings for future reference.
  • Attended speaking engagements to contextualize spoken communications into detailed documentation.

Customer Service Cashier

Publix
Key West, Florida
03.2020 - 12.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled cash, credit, and digital payments accurately during transactions.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.

Education

Bachelor of Science - Criminal Justice

Florida International University
Miami, FL
12-2024

Master of Science - Data Analytics & Artificial Intelligence

Nova Southeastern University
Davie, FL

Skills

  • Customer transactions
  • Bilingual in Spanish
  • Cash handling
  • Banking compliance
  • Fraud detection
  • Transaction processing
  • Customer relationship management

Timeline

Teller

Wells Fargo
06.2025 - Current

Court Reporter

Har-Mel Reporting
08.2023 - 05.2024

Customer Service Cashier

Publix
03.2020 - 12.2020

Bachelor of Science - Criminal Justice

Florida International University

Master of Science - Data Analytics & Artificial Intelligence

Nova Southeastern University
Sofia Vazquez