Sofie Romanowicz

Columbia,MO

Summary

Personable and engaging professional with a proven track record in customer service and sales expertise, honed at Plato's Closet and Campus Bar And Grill. Excelled in customer engagement and cash handling, significantly enhancing the shopping and dining experience. Skilled in health code compliance and hospitality service, consistently ensuring high standards of service and operational excellence.

Overview

year of professional experience

Work History

Crew Member

Plato's Closet

Columbia, MO

05.2024 - Current

Informed customers on latest sales and discounts
Maintained current knowledge of store policies for handling payments, returns, and exchanges
Cultivated a welcoming environment for patrons
Assessed incoming clothing and accessories based on brand, condition and style and current market trends to ensure quality inventory
Managed transactions accurately, including cash handling and record-keeping, to ensure a seamless customer experience.

Server

Campus Bar And Grill

Columbia , MO

04.2024 - Current

Ensured that each guest was served courteously, quickly, and efficiently.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Education

Bachelor of Science - Psychology

University of Missouri

Columbia, MO

05-2027

High School Diploma -

Warrensburg High School

Warrensburg, MO

05-2023

Skills

Customer Service
Customer Engagement
Sales expertise
Telephone Etiquette

Cash Handling
Hospitality service expertise
Health Code Compliance

Affiliations

Letters of Love (October 2024- present): On campus philanthropic organization supplying students with an opportunity to help children battling terminal illnesses receive a card filled with kindness.
College Mentors (January 2024- present): Connect kids to college students through weekly on-campus activities that inspire growth, confidence, and brighter futures.
Chi Omega Fraternity, Rho Alpha Chapter (August 2023-present): Participated in skills for leadership training, group collaboration and the overall development of our chapter. Through our beneficiary Make-A-Wish we would organize philanthropic events to raise funds for the organization.
UAP-CTA internship: Through a dual-class/internship this program allows aspiring nursing students to work in a hospital environment as a Tech. Assisting patients with determining vitals gathering paperwork and further testing while also providing basic bedside care like catheter maintenance, bed baths and assisted mobility.

Timeline