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Open to workWork Type
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RemoteHybridSummary
Dynamic Administrative Assistant with 8+ years of experience in the performing arts and education settings. Recognized for enhancing organizational productivity and client engagement through innovative strategies. Expertise in event coordination, stakeholder engagement, and administrative support, with a commitment to cultural sensitivity and empowering diverse communities.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
LYRIQ Music School
Chicago, IL
08.2024 - Current
- Processed billing, invoicing, and payments in Opus, maintaining 100% accuracy covering monthly transactions.
- Maintained student records in Opus, guaranteeing data accuracy and confidentiality for over 300+ active students.
- Provided prompt, knowledgeable customer service, fostering positive relationships with students and parents.
- Organized school environment and supplied materials for teachers and students to enhance learning experience.
- Established communication channels facilitating collaboration among instructors, students, and parents. between instructors, students, and parents.
- Developed targeted Google ad campaigns, increasing enrollment inquiries by 15% in Q1 2025.
Marketing Coordinator
Fourth Coast Ensemble
Chicago, IL
03.2024 - Current
- Orchestrated collaborative initiatives with 3+ local businesses, including cross-promotional events and co-branded marketing materials, resulting in the most successful outreach campaign in the organization’s history.
- Designed promotional materials in Canva and managed MailChimp campaigns, increasing Q4 revenue by 15% and ticket conversions by 10%.
- Managed content calendar for Instagram, Facebook, and website, enhancing posting consistency and boosting audience engagement.
- Coordinated event logistics with venue managers, performers, and vendors for four performances and gala events in Fall 2025.
- Facilitated board communications and meeting coordination, encouraging greater participation in organizational projects.
Voice and Piano Teacher
Music Conservatory of Illinois & LYRIQ Music Schoo
Chicago, IL
06.2023 - Current
- Provided individualized voice and piano instruction to children in private school and studio settings, utilizing tailored lesson plans and digital music tools to enhance student proficiency and confidence.
- Fostered communication, confidence, and expressive skills through music instruction, resulting in a 30% increase in student participation in recitals.
- Develop age-appropriate lesson plans and tailor teaching methods for diverse learners, resulting in a 20% increase in student engagement and a 15% improvement over one school year.
- Communicated regularly with parents regarding student progress and goals, fostering parental support to strengthen student development.
Production Manager
Chicago Summer Opera
Chicago, IL
04.2025 - 08.2025
- Oversaw budgets, vendor contracts, and production schedules for Chicago Summer Opera's 2025 season.
- Implemented expense-reducing measures for prop and set budgets, achieving 50% savings while maintaining artistic integrity.
- Coordinated resources and schedules for three directors, managing equipment requests and rehearsal logistics to ensure seamless production flow.
- Designed and implemented load-in and load-out procedures that enhanced safety and reduced setup time by one hour per show.
- Developed systems for performance space sharing that streamlined operations and maximized utilization.
- Collaborated with Roosevelt University/CCPA’s Theatre Department to manage rentals and build strong professional relationships.
Administrative Intern
Chicago Musical Pathways Initiative (CMPI)
Chicago, IL
06.2022 - 09.2022
- Utilized data storytelling methods to present findings for Mellon Grant, facilitating informed decision-making and securing funding opportunities.
- Maintained student records in SharePoint, assuring data accuracy and access for program staff.
- Developed stipend tracking system in Excel, enhancing visibility of scholarship fund availability and disbursements for 45 students.
- Developed a comprehensive project plan to guide the creation of new resources. Spanish glossary of music-specific terms and engaged in language training sessions, improving communication with ESL families during at-home check-ins.
- Created the CMPI alum page as an example of how CMPI is accomplishing its mission.
Development Coordinator/Student Advocate
Austin College
Sherman, TX
08.2016 - 05.2017
- Secured record-setting alum contributions, raising over $5,000 in Q4 FY16.
- Cultivated relationships with alums and donors, enhancing engagement with the Annual Fund.
- Analyzed donor data to refine outreach strategies, boosting campaign effectiveness.
- Guided prospective students and families through admissions process, providing accurate information and responsive support that contributed to increased applications.
Education
Master of Music - Voice Performance And Arts Administration
12-2023
- GPA: 4.0
- Research: Cultural Appropriation & Poetic Translation: Rumi’s Legacy in the West
- Completed coursework in arts management, leadership, pedagogy, and performance.
- Participated in leadership training to develop a comprehensive understanding of executive leadership in the performing arts.
Bachelor of Arts - Music
05-2019
- GPA 3.5
- Callie Clinic Volunteer: Expanded HIV testing outreach by implementing new outreach initiatives that increased HIV testing within the college.
- Secretary and Librarian, Austin College Choir: Organized the music library and improved rehearsal efficiency.
- Teaching: Completed coursework in developmental psychology and education, instructed voice and choir at B. McDaniel Intermediate School, and assisted with Sherman High School Choir.
Skills
- Event Coordination
- Event Planning
- Nonprofit Administration
- Membership outreach
- Community engagement
- Database Management
- Records management
- Accounts receivable
- Calendar Management
- Digital file management
- Customer Service
- Community Engagement
Technology Skills
- Microsoft Office
- G Suite
- CRM Systems (Tessitura, Spektrix)
- Database Systems (SharePoint, Opus)
- Payment Systems (PayPal, Square)
- Digital Communication Systems (Zoom, Slack, Teams, GoTo, Audian)
- MailChimp
- Canva
- VoceVista
Timeline
Production Manager - Chicago Summer Opera
04.2025 - 08.2025
Administrative Assistant - LYRIQ Music School
08.2024 - Current
Marketing Coordinator - Fourth Coast Ensemble
03.2024 - Current
Voice and Piano Teacher - Music Conservatory of Illinois & LYRIQ Music Schoo
06.2023 - Current
Administrative Intern - Chicago Musical Pathways Initiative (CMPI)
06.2022 - 09.2022
Development Coordinator/Student Advocate - Austin College
08.2016 - 05.2017
Roosevelt University - Master of Music , Voice Performance And Arts Administration
Austin College - Bachelor of Arts, Music