Sonia Cedeno
Absecon,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
Receptionist
Division Of Vocational Rehabilitation
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Corresponded with clients through email, telephone, or postal mail.
Recreation Supervisor
City Of Atlantic City
06.1998 - 10.2015
- Tracked program spending, enrollments and attendance to produce monthly reports for program director.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Enforced safety procedures and protocols among staff and students to maximize safety.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Resolved conflicts between youngsters using effective communication and negotiation skills.
- Cultivated positive relationships with youths and team members using good judgment, active listening and social perceptiveness.
- Interviewed, trained and supervised part-time and seasonal personnel to perform job functions of recreation center.
- Researched, planned and organized fun, entertaining activities for youths between ages of [Number] and [Number].
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to [Number] children under age [Number] from arrival through departure at end of day.
- Transitioned participants between activities, rest periods and field trips.
- Trained workers in service policies, safety requirements and specifics of activities.
- Helped staff customize plans for specific groups based on age or ability level.
Data Entry Clerk
Leon Levin Industry
09.1992 - 07.1997
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Followed established procedures to enter and process data correctly.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Created and maintained data entry logs to track data entry activities.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Updated and maintained customer information, documents and records.
- Checked for accuracy by verifying data and records.
Education
Vocational Certificate - Accounting And Business Management
Plaza Business Institute
Jackson Heights, NY09.1974
High School Diploma -
Long Island City High School
Long Island City, NY06.1972
Skills
- Clerical Support
- Departmental Support
- Mail Sorting
- Mail Distribution
- Customer Service
- File Organization
- Mail Handling
- Call Forwarding
- Oral and Writing Communication
- Scheduling
- Skilled in [Software]
- Filing
- Word Processing
- Scheduling Appointments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Division Of Vocational Rehabilitation
01.2022 - Current
Recreation Supervisor
City Of Atlantic City
06.1998 - 10.2015
Data Entry Clerk
Leon Levin Industry
09.1992 - 07.1997
Vocational Certificate - Accounting And Business Management
Plaza Business Institute
High School Diploma -
Long Island City High School
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