Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonja Goodwin

Riverside,CA

Summary

Seasoned Marketing and Communication Leader with over 20 years of experience across multiple industries including Real Estate, Home Services, Transportation and Construction. Excellent attention to detail and remarkable critical thinking skills. Proficient in developing and overseeing projects with focus on quality and efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Executive Assistant

Propman Inc
08.2023 - Current
  • Answering incoming phone calls from prospective tenants, current residents, and vendors in a professional and courteous manner.
  • Screening and pre-qualifying rental applicants by gathering necessary information, scheduling property viewings, and explaining rental policies and procedures.
  • Conducting follow-up communications with prospective tenants to ensure a smooth application process and address any inquiries or concerns.
  • Assisting with marketing efforts by creating and posting rental listings on various online platforms, managing social media accounts, and coordinating advertising campaigns.
  • Collaborating with the owner of the company offering administrative support including drafting correspondence, organizing files, scheduling appointments and meetings, and maintaining office supplies.
  • Assisting with the preparation of rental agreements, lease documents, and other legal paperwork as needed.

Marketing Coordinator

Mundy Hardesty Group
12.2021 - 08.2023
  • Answered inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials for print, website, social media and direct mail.
  • Collaborated with real estate agents on overall marketing objectives.
  • Coordinate special events including open houses, galas and community events.
  • Write listing descriptions for multi million dollar properties.
  • Collaborated on the sale of a 3.5 million dollar property, largest recent sale in South Redlands
  • Processed necessary paperwork including offers and addendums

MARKETING COORDINATOR

PLUMBING SOLUTIONS
01.2019 - 01.2021
  • Played major role in grand opening of new location, managed social media, handled ROI reports, lead generating, helped capture 100's of Google reviews and standardized capturing customer surveys.

ADMIN ASSISTANT

RIGHT TIME HOME SERVICES
01.2018 - 01.2019
  • Assist Plumbing Manager directly with revenue tracking, goal setting, job costing, and execute city permits to ensure jobs are completed in timely manner
  • Rehash old jobs to generate leads and book maintenance.

MARKETING COORDINATOR

HOMES & LAND PUBLISHING
01.2017
  • Curate unique marketing posts on social media, schedule targeted posts, help with email campaigns, write and edit ad copy for online and paper magazine, coordinate ad options with Real Estate Agents and follow up as needed throughout the design process, while adhering to production schedule.

ACCOUNT MANAGER

VRIDE
01.2015 - 01.2017
  • Managed over 150 employee ride share accounts, prepared contracts, scheduled vehicles changes and maintenance, onboard new riders and establish vanpool programs at government and military job site locations, transportion special events, powerpoint presentations to prospective riders.

TRAINER

COMMERGENCE COMPLIANCE
01.2014
  • Created training curricula for customer care and technical support for web-based chat for Real Estate loan management software, write, edit and design user manuals and new user materials to streamline on boarding and service ticket handling.

Education

Bachelor's Degree - Communication Studies

California State University, San Bernardino
06.2019

Skills

  • Microsoft Suite
  • Website Maintenance
  • Social Media
  • Content Creation
  • Email Marketing
  • Employee Engagement
  • Training
  • Special Events
  • Sales
  • Customer Reviews

Certification

California Association of Realtors Certified Transaction Coordinator

Timeline

Executive Assistant

Propman Inc
08.2023 - Current

Marketing Coordinator

Mundy Hardesty Group
12.2021 - 08.2023

MARKETING COORDINATOR

PLUMBING SOLUTIONS
01.2019 - 01.2021

ADMIN ASSISTANT

RIGHT TIME HOME SERVICES
01.2018 - 01.2019

MARKETING COORDINATOR

HOMES & LAND PUBLISHING
01.2017

ACCOUNT MANAGER

VRIDE
01.2015 - 01.2017

TRAINER

COMMERGENCE COMPLIANCE
01.2014

Bachelor's Degree - Communication Studies

California State University, San Bernardino

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