SooYin Brown
Green Bay,WI
Summary
Recent graduate with foundational knowledge in Biomedical Studies and hands-on experience gained through academic projects and work. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to continue education and make meaningful contributions with commitment.
Overview
5
5
years of professional experience
Work History
Caregiver, Special Needs
Fiscal Assistance Inc (Brown County Human Services)
Green Bay, WI
06.2023 - Current
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Pool Director
GREEN BAY PARKS AND RECREATIONAL
Green Bay, WI
06.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Responded to emergency situations in a timely, efficient manner.
- Managed daily pool operations, ensuring safety and compliance with health regulations.
- Conducted regular evaluations of lifeguard performance, providing constructive feedback to ensure consistent adherence to safety guidelines.
Swim Instructor
YWCA
Green Bay, WI
05.2024 - 06.2025
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Guest Service
Kwik Trip
Ripon/Green Bay, WI
01.2023 - 06.2025
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained a clean and tidy checkout area.
Education
Bachelor of Arts - Biomedical Sciences
Ripon College
Ripon, WI05.2026
Skills
- Customer Service
- Adaptability and Dependability
- PCR
- Restriction enzyme digestion of DNA
- Agarose Gel Electrophoresis
- Team collaboration
- Clear communication
Accomplishments
- Member of Beta Beta Beta Biology
- Deans List
Timeline
Swim Instructor
YWCA
05.2024 - 06.2025
Caregiver, Special Needs
Fiscal Assistance Inc (Brown County Human Services)
06.2023 - Current
Guest Service
Kwik Trip
01.2023 - 06.2025
Pool Director
GREEN BAY PARKS AND RECREATIONAL
06.2021 - Current
Bachelor of Arts - Biomedical Sciences
Ripon College