Sophia Edwards
Tipp City
Summary
Enthusiastic and adaptable hostess skilled in guest interaction and waitlist management. Proven ability to maintain a clean and inviting environment while effectively handling reservations and special requests.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Texas Roadhouse
Huber Heights
06.2025 - Current
- Managed reservation system to optimize seating arrangements and enhance guest flow.
- Collaborated with servers to ensure prompt table assignments and improve service efficiency.
- Greeted customers and escorted them to their tables.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks, including rolling silverware and folding napkins.
- Accommodated guests with children and special needs to create a welcoming and comfortable dining experience.
Crew Member
Tropical Smoothie Café
Troy
06.2024 - Current
- Prepared smoothies and food items following standard recipes and safety guidelines.
- Ensured cleanliness of workstations and dining areas, contributing to a welcoming environment for guests.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels and restocked supplies to support seamless service during shifts.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Delivered excellent customer service, fostering a positive atmosphere for guests.
Restaurant Hostess
Olive Garden
Dayton
07.2023 - 06.2024
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservation system to ensure smooth seating arrangements.
- Collaborated with servers to coordinate timely table assignments.
- Monitored dining area to maintain cleanliness and comfort for guests.
- Addressed guest complaints with professionalism and empathy, ensuring customer satisfaction and loyalty.
- Managed reservations, waitlists, and special requests for large parties to optimize seating efficiency.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
Fitness Attendant
Recreation Centre
Vandalia
06.2021 - 12.2022
- Guided patrons in using fitness equipment and navigating facility for optimal workout experience.
- Monitored participant safety during workouts and provided guidance.
- Oversaw fitness floor and monitored equipment use to ensure participant safety and compliance with guidelines.
- Maintained cleanliness and organization of workout areas and locker rooms.
- Conducted regular maintenance checks on gym equipment and reported issues.
- Welcomed and assisted guests upon entry, providing essential information and addressing inquiries to enhance visitor experience.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH05-2028
High School Diploma -
Tippecanoe High School
Tipp City, OH05-2024
Some College (No Degree) - Psychology
Ohio University
Athens, OHSkills
- Waitlist management
- Customer service
- Strong multitasking
- Cleanliness and hygiene
- Team collaboration
- Effective communication
- Conflict resolution
- Assertiveness
- Friendly demeanor
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
Employee Of The Month at Tropical Smoothie Cafe
Timeline
Restaurant Hostess
Texas Roadhouse
06.2025 - Current
Crew Member
Tropical Smoothie Café
06.2024 - Current
Restaurant Hostess
Olive Garden
07.2023 - 06.2024
Fitness Attendant
Recreation Centre
06.2021 - 12.2022
Bachelor of Science - Psychology
University of Cincinnati
High School Diploma -
Tippecanoe High School
Some College (No Degree) - Psychology
Ohio University