Sophia Madden
Summary
A hard worker with excellent communication skills and teamwork. Worked in a fast pace environment while multitasking and keep organized. Passionate and determined worker, ready to put 100% effort into the job and making sure it's done right.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Jimmy John's
08.2023 - 03.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Certified Nursing Assistant
Pointe Meadows
06.2023 - 08.2023
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
Education
High School Diploma -
Skyridge High School
Lehi, UT05.2023
Certification - Nursing Assistant
Mountainland Technical College
Utah05.2023
Skills
- Health Code Compliance
- Safe Food Handling
- Food Preparation
- Customer Service
- Customer Engagement
- Menu Memorization
- Clear Communication
- Verbal and written communication
- Problem-Solving
- Organized
- Basic Math
- Teamwork and Collaboration
Certification
- CNA Certification
- EMR Certification
- CPR Certification
- First Aid Certification
- BLS Certification
Timeline
Crew Member
Jimmy John's
08.2023 - 03.2024
Certified Nursing Assistant
Pointe Meadows
06.2023 - 08.2023
High School Diploma -
Skyridge High School
Certification - Nursing Assistant
Mountainland Technical College
Similar Profiles
Tavion RileyTavion Riley
Shift Leader at Jimmy Johns inshop, Jimmy John's SandwichesShift Leader at Jimmy Johns inshop, Jimmy John's Sandwiches
Emilee BrownEmilee Brown
Food Service Worker at Jimmy John'sFood Service Worker at Jimmy John's
Kyan FazioKyan Fazio
Sandwich Artist at Jimmy John'sSandwich Artist at Jimmy John's
AXEL ROBLES-MORALESAXEL ROBLES-MORALES
Sandwich Maker at Jimmy John'sSandwich Maker at Jimmy John's
Sofia ErkenSofia Erken
Crew Member/Crew Team Member at Frozen Custard FactoryCrew Member/Crew Team Member at Frozen Custard Factory