Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
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Sophia Riggleman

Purgitsville,WV

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch my career while also helping in achieving the company goals.

Overview

5
5
years of professional experience

Work History

Server

O'Neills Restaurant
Moorefield, WV
08.2022 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server

Texas Roadhouse
Morgantown, WV
06.2021 - 07.2022
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Operated POS terminals to input orders, split bills and calculate totals.

Lead Brand Associate

Old Navy
Morgantown, United States
09.2018 - 06.2021
  • Train incoming associates
  • Assist management team with opening and closing store procedures
  • Cash control management
  • Build rapport with customers by offering friendly, knowledgeable, and supportive customer service.
  • Handled cash register transactions accurately and efficiently.

Office Assistant

Intensive English Program WVU
Morgantown, United States
08.2019 - 12.2019
  • WVU's Intensive English Program for ELL students
  • Scheduling for students and professors
  • Assist with student accounts
  • Operate telecommunication system
  • Provide basic and accurate information in person and via phone/email.

Education

English - English Literature Creative Writing

West Virginia University/Eberly College of Arts And Sciences
Morgantown
05-2021

Skills

  • Strong analytical and critical thinking skills
  • Microsoft Office Suite
  • Organization and time management
  • Detail oriented
  • Strong Work Ethic
  • Sales Expertise
  • Positive and Professional
  • Exceptional Customer Service

Languages

  • English, Full Professional Proficiency
  • Spanish, Elementary Proficiency

Accomplishments

  • Old Navy Top Performer

Timeline

Server

O'Neills Restaurant
08.2022 - Current

Server

Texas Roadhouse
06.2021 - 07.2022

Office Assistant

Intensive English Program WVU
08.2019 - 12.2019

Lead Brand Associate

Old Navy
09.2018 - 06.2021

English - English Literature Creative Writing

West Virginia University/Eberly College of Arts And Sciences

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Sophia Riggleman