Sophia Satler
Port Saint Lucie
Summary
I am focused on supporting both team members and patients. I find that I am skilled at managing my time efficiently while also maintaining quality in my work. I am friendly, organized, and have strong interpersonal skills with a positive approach. Given my familiarity with this office’s software and administrative tasks, I feel I am well prepared to create a welcoming environment and ensure smooth day to day operations while also supporting this department where assistance is needed.
Overview
4
4
years of professional experience
Work History
Scheduler
RadNet
Port Saint Lucie
12.2024 - Current
- Answer phone calls and direct incoming calls to correct offices.
- Confirm appointments, communicate with clients, and update client records.
- Resolve patients' problems and complaints.
- Corresponded with peers through email and/or phone system.
- Always available to provide assistance to peers/managers as needed and upon request.
Receptionist
Bee Waxed & Brow Studio
Port Saint Lucie
07.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Conducted positive relationships with clients through professional demeanor and excellent interpersonal skills.
Scheduler
Flex Aero Aircraft Painting & Interior
DeLand
05.2022 - 06.2023
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks.
- Enhanced team productivity by maintaining clear communication skills and providing regular updates on project progress.
Education
Associate of Arts - Health Science
Indian River State College
Port Saint Lucie, FL12-2025
Skills
- Appointment scheduling
- Medical terminology
- Data entry accuracy
- Attention to detail
- Organization skills
- Verbal and written communication
- Conflict resolution
- Customer service
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Scheduler
RadNet
12.2024 - Current
Receptionist
Bee Waxed & Brow Studio
07.2023 - 11.2024
Scheduler
Flex Aero Aircraft Painting & Interior
05.2022 - 06.2023
Associate of Arts - Health Science
Indian River State College