Soren Webb
Cullowhee,NC
Summary
Highly capable supervisory professional known for driving team performance and operational excellence. Proven track record of managing numerous departments to enhance productivity and customer service. Reliable in fostering team collaboration and adapting to dynamic business needs with a focus on achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialty Department Supervisor
Lowes Home Improvment
12.2025 - Current
- Supervised specialty department operations to enhance customer service and product availability.
- Trained team members on safety protocols and best practices for handling merchandise.
- Managed inventory levels, ensuring timely restocking of products on display.
- Assisted customers in selecting appropriate tools and materials for home improvement projects.
- Promoting correct behaviors regarding the production of credit, sales, and pipeline.
- Implemented visual merchandising strategies to improve product presentation and customer engagement.
Fulfillment Lead
Lowes Home Improvment
06.2025 - 12.2025
- Coordinated daily fulfillment operations to ensure timely product availability and accuracy in order processing.
- Assisted team members in optimizing inventory management processes to enhance workflow efficiency.
- Implemented safety protocols and procedures for store operations, promoting a secure working environment.
- Conducted regular audits of fulfillment processes, identifying areas for improvement in service delivery.
- Collaborated with cross-functional teams to streamline communication between sales and fulfillment departments.
- Trained new staff on operational tools and systems to improve onboarding processes and productivity.
Head Cashier
Lowes Home Improvment
09.2023 - 06.2025
- Supervised daily cash operations, ensuring accuracy in transactions and adherence to company policies.
- Trained and mentored new cashiers on register systems and customer service standards.
- Implemented process improvements to enhance checkout efficiency and reduce wait times.
- Managed cash handling procedures, maintaining compliance with security protocols and financial accuracy.
- Drove results and promoted winning behaviors based on SMART customer service for all cashiers.
Cashier/Inventory Specialist
Walgreens
09.2021 - 05.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized cash register area, ensuring compliance with company policies.
- Collaborated with team members to optimize store layout and merchandising strategies.
- Assisted and led major and minor resets.
Education
Criminal Justice
Western Carolina University
Cullowhee, NC12-2026
Bachelor of Science - Emergency Management
Western Carolina University
Cullowhee, NC12-2026
High School Diploma -
Reagan High School
Pfafftown, NC05-2021
Skills
- Team management
- Coaching and mentoring
- Task delegation
- Recruiting and hiring
- Project management
- Delegation techniques
- Business trends
- Time management
- Relationship building and management
- Order management
Certification
- Excel - 2018-2019
- PowerPoint - 2018-2019
- Word - 2019-2020
Timeline
Specialty Department Supervisor
Lowes Home Improvment
12.2025 - Current
Fulfillment Lead
Lowes Home Improvment
06.2025 - 12.2025
Head Cashier
Lowes Home Improvment
09.2023 - 06.2025
Cashier/Inventory Specialist
Walgreens
09.2021 - 05.2023
Criminal Justice
Western Carolina University
Bachelor of Science - Emergency Management
Western Carolina University
High School Diploma -
Reagan High School