S.P. Caanthan
Germantown,MD
Summary
Dilligent Property Manager with extensive experience managing multi-family properties for various private owners. Proven track record in enhancing tenant satisfaction through effective communication and maintenance coordination. Skilled in financial budgeting and relationship building, successfully optimizing occupancy rates and resolving tenant issues promptly. Committed to delivering exceptional service and operational excellence.
Overview
17
17
years of professional experience
Work History
Property Manager
Various Private Owners
09.2018 - Current
- Managed tenant acquisition and comprehensive assessment for tenant approval.
- Supported property inspections to maintain quality standards and safety compliance.
- Managed communications and resolution models between Owners and tenants in occasions of issues and conflicts.
- Coordinated maintenance requests to enhance tenant satisfaction and retention.
- Participated in lease documentation processes to promote adherence to regulations.
- Managed property maintenance for property appraisal values , mortgage company inquiries , and for potential impulse buyers.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Logistics Manager
Sinna Voyages
01.2009 - 08.2018
- Optimized supply chain operations, improving delivery timelines and reducing costs.
- Led cross-functional teams to enhance logistics processes and increase overall efficiency.
- Analyzed inventory levels to minimize excess stock and improve turnover rates.
- Developed training programs for staff, enhancing team performance and operational knowledge.
- Implemented advanced tracking systems for shipments, increasing visibility and accountability.
- Conducted regular audits of logistics workflows, identifying areas for process improvement.
- Collaborated with vendors to negotiate contracts, securing favorable terms and conditions.
- Established key performance indicators (KPIs) to monitor logistics metrics and drive strategic decisions.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Streamlined logistics processes by implementing efficient inventory management systems.
Education
Bachelor of Arts - Finance
University of Maryland, Baltimore County
Baltimore, MD05-2008
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Property tours and inspections
- Leasing and sales
- Staff management
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Multi-family property management
- Financial budgeting and reporting
- Property management expertise
- Maintenance coordination
- Marketing and advertising
- Contract negotiation
- Business administration
- Business development
- Accounting operations
- Decision-making
- Relationship building
- Operations management
- Repair planning
- Rent pricing optimization
- Violation resolution
- Personnel management
Timeline
Property Manager
Various Private Owners
09.2018 - Current
Logistics Manager
Sinna Voyages
01.2009 - 08.2018
Bachelor of Arts - Finance
University of Maryland, Baltimore County
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