Overview
Work History
Education
Skills
Timeline
Generic

Spence McNamara

College Station,TX

Overview

5
5
years of professional experience

Work History

Service Manager

Chipotle
12.2022 - Current
  • Identified root causes of recurring problems for long-term solutions and improvements.
  • Achieved positive customer experiences with proactive communication and follow-up.
  • Trained and managed a team of 50 people for improved overall performance and morale.
  • Developed strategies in order to maximize performance of a store responsible for $5,000,000 in yearly sales.
  • Optimized resource allocation for enhanced service delivery and reduced wait times.

Kitchen Manager

Chipotle
04.2022 - 12.2022
  • Promoted open communication, resulting in reduced conflict among staff.
  • Analyzed usage patterns to improve purchasing decisions.
  • Revamped menu offerings based on seasonal ingredients and customer feedback.
  • Conducted regular inventory audits for optimized stock levels.

Crew Member

Chipotle
10.2020 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Fishing Instructor

Outdoor Texas Camps
06.2020 - 06.2022
  • Organized activities and demonstrations for attendees.
  • Facilitated classroom discussions, enhancing student participation and critical thinking skills.
  • Provided constructive feedback on assignments to support student growth and improve academic performance.
  • Designed engaging lesson plans by incorporating diverse teaching methods to cater to different learning styles.

Education

Bachelor of Science - Economics

Texas A&M University
College Station, TX
05-2025

- Economics

University of Houston
Houston, TX

Skills

  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Statistical programs such as R and Stata
  • Microsoft Excel and PowerPoint

Timeline

Service Manager

Chipotle
12.2022 - Current

Kitchen Manager

Chipotle
04.2022 - 12.2022

Crew Member

Chipotle
10.2020 - 04.2022

Fishing Instructor

Outdoor Texas Camps
06.2020 - 06.2022

Bachelor of Science - Economics

Texas A&M University

- Economics

University of Houston

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Spence McNamara