Spencer Adkins
312 Scottish Court,SC
Summary
Dynamic and customer-focused professional with proven expertise in customer service and teamwork, honed at Firehouse Subs and Kroger. Excelled in enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in cash handling and safe food preparation, consistently maintaining high standards of cleanliness and safety. Demonstrated ability to improve operational efficiency, contributing to a positive and welcoming environment for all customers.
Overview
3
3
years of professional experience
Work History
Crew Member
Firehouse Subs
08.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Firehouse Subs
04.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Courtesy Clerk
Kroger
03.2022 - 02.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Education
High School Diploma -
St. James High School
Murrells Inlet, SC06-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Flexible Schedule
- Safe Food Handling
- Drive-Thru Operations
- Food Preparation
- Store Opening and Closing
- Safety
- Valid Driver's License
Timeline
Crew Member
Firehouse Subs
08.2024 - Current
Crew Member
Firehouse Subs
04.2023 - 08.2023
Courtesy Clerk
Kroger
03.2022 - 02.2023
High School Diploma -
St. James High School
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