Spencer Currens
Louisville,KY
Summary
Results-oriented professional with extensive experience in store operations and team development. Skilled in problem-solving and inventory management, consistently achieving improved customer satisfaction and operational efficiency through effective training and strategic sales initiatives.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Store Manager
Walgreens
04.2020 - 11.2025
- Developed and executed staff training programs, enhancing team performance and customer service skills.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
- Streamlined operational processes, resulting in improved store efficiency and reduced waste.
- Led daily store operations, ensuring optimal inventory management and merchandising standards.
- Implemented loss prevention strategies, safeguarding company assets and minimizing shrinkage.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Assistant Store Manager
Walgreens
09.2017 - 04.2020
- Developed and implemented sales strategies to enhance product visibility and drive revenue growth.
- Managed inventory levels, optimizing stock availability while reducing shrinkage rates.
- Supervised daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored new staff on company policies and best practices for service excellence.
- Collaborated with cross-functional teams to improve operational efficiency and streamline workflows.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Shift Leader
Walgreens
05.2015 - 09.2017
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing operational efficiency and reducing errors.
- Managed inventory levels, ensuring availability of products while minimizing waste.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Food Service Manager
Casey's General Store
09.2011 - 08.2014
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing supply ordering processes to reduce waste.
- Trained and mentored staff on customer service best practices and operational standards.
- Developed employee schedules, balancing staffing needs with budgetary constraints.
- Analyzed sales data to identify trends and adjust offerings accordingly for increased sales.
Education
High School Diploma -
Dixon High School
Dixon, ILSkills
- Store operations
- Sales strategy
- Financial management
- Budget management
- Loss prevention
- Team leadership
- Problem-solving
- Multitasking
- Customer relations
Accomplishments
- Exceeded monthly store sales goals 12 months in a row.
- Led multiple free flu shot clinics at local events for our underserved or impoverished communities.
- From 2017 to 2019, I oversaw multiple Rite Aid to Walgreens store conversions in Kentucky, Virginia, New York, and Maine.
Certification
- Certified Pharmacy Technician
Timeline
Store Manager
Walgreens
04.2020 - 11.2025
Assistant Store Manager
Walgreens
09.2017 - 04.2020
Shift Leader
Walgreens
05.2015 - 09.2017
Food Service Manager
Casey's General Store
09.2011 - 08.2014
High School Diploma -
Dixon High School