SPENCER GILREATH
Cordova
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server and Bartender
Stoney River Steakhouse and Grill
09.2023 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Trained new team members on menu offerings, service protocols, and operational procedures.
SERVER
Cheddar's Scratch Kitchen
09.2022 - 09.2023
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Prepared and served food and beverages to customers.
- Greeted and accommodated guests, building positive experience from first interaction.
CASHIER
Memphis Zoo
05.2021 - 12.2022
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided efficient and courteous service to customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
PIZZA DELIVERY DRIVER
Marco's Pizza
07.2019 - 10.2022
- Adhered to company policies and procedures regarding food safety and hygiene standards.
- Assisted in the preparation of ingredients needed for pizza toppings as well as other items on the menu when required.
- Displayed good judgment while working independently without direct supervision.
WAREHOUSE WORKER
Signs and Designs
02.2022 - 05.2022
- Assisted other departments when needed to complete tasks in a timely fashion.
- Organized stockroom by sorting through incoming shipments and determining placement on shelves.
- Assisted with stocking shelves and organizing warehouse.
- Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly.
PIZZA DELIVERY DRIVER
Papa John's Pizza
05.2018 - 06.2019
- Performed daily pre-trip inspections of delivery vehicles prior to use in order to ensure safety of operation.
- Ensured that all orders were delivered intact and free from damage or defects.
- Demonstrated the ability to work cooperatively with others as part of a team in order to fulfill orders quickly and accurately.
Education
Bachelor of Arts (B.A.) - Public Relations
Harding University
Searcy, AR, USSkills
- High-Volume Dining
- Quality Control
- Food Preparation and Safety
- Guest Relations Management
- Memory retention
- Dining Customer Service
- Order Accuracy
- Strong work ethic
- Team collaboration
Timeline
Server and Bartender
Stoney River Steakhouse and Grill
09.2023 - Current
SERVER
Cheddar's Scratch Kitchen
09.2022 - 09.2023
WAREHOUSE WORKER
Signs and Designs
02.2022 - 05.2022
CASHIER
Memphis Zoo
05.2021 - 12.2022
PIZZA DELIVERY DRIVER
Marco's Pizza
07.2019 - 10.2022
PIZZA DELIVERY DRIVER
Papa John's Pizza
05.2018 - 06.2019
Bachelor of Arts (B.A.) - Public Relations
Harding University