Spencer Hamson
Saratoga Springs,UT
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
09.2023 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed time efficiently to complete to requests of all guests while maintaining a high level service and quality.
Guest Service
Utah Olympic Legacy
01.2023 - 06.2023
- Developed one-on-one relationships with players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Education
High School Diploma -
Mountain Ridge High School
Herriman, UT06-2023
Skills
- Daily specials memorization
- Table resetting
- Order delivery practices
- Team member support
- Customer service
- Item promotion
- Safe food handling
- Guest engagement
- Suggestive selling
- Task prioritization
- Quality control
Timeline
Server
Olive Garden Restaurant
09.2023 - Current
Guest Service
Utah Olympic Legacy
01.2023 - 06.2023
High School Diploma -
Mountain Ridge High School
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