Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
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Samuel Plotsky

Smithtown,NY

Summary

Dedicated, goal oriented, and results driven professional with dependable experience in providing customer service and pharmaceutical support. Strong Leader and communicator with a focus on medical reconciliation, health promotion, and managerial-related tasks. Solid reputation for building interpersonal relationships with diverse groups in efforts to create loyal clientele within the healthcare industry. Keen ability to execute strategic methods for ultimate customer support, while delivering accurate, timely, and effective results.

Overview

7
7
years of professional experience

Work History

Lead Pharmacy Technician

CVS Pharmacy
11.2021 - Current
  • Led team of 10 techs in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
  • Supervised pharmacy technicians and coordinated day-to-day assignments, along with weekly scheduling.
  • Set up and modified patient profiles in CVS system to include current information such as medications and insurance details.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.

Inventory Specialist

CVS Pharmacy
09.2020 - Current
  • Monitored inventory of pharmacy medication stock to maintain sufficient supply levels to meet business and customer needs by streamlining inventory with lowered overhead.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need to eliminate issues related to product expiration.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician

CVS Pharmacy
10.2019 - Current
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Collected co-payments or full payments from customers.

Education

Bachelor of Science - Industrial Psychology

SUNY At Binghamton
Binghamton, NY
08.2019

High School Diploma -

Smithtown High School West
Smithtown, NY
05.2015

Skills

  • Prescription Filling and Labeling
  • Medication Documentation
  • High-Volume Environments
  • Assisting Pharmacists
  • Health Insurance Plan Knowledge
  • Patient Information Collection
  • Drug Storage Procedures
  • Pharmacy Management Software
  • Drug Inventory Control
  • HIPAA
  • Confidentiality Practices
  • Resolving Complaints

Affiliations

  • PTCB Certified Pharmacy Technician - CPhT
  • NYS Registered Pharmacy Technician
  • APA Vaccine Certified Pharmacy Technician and Member
  • Certified by American Red Cross in CPR and First-Aid


Timeline

Lead Pharmacy Technician

CVS Pharmacy
11.2021 - Current

Inventory Specialist

CVS Pharmacy
09.2020 - Current

Pharmacy Technician

CVS Pharmacy
10.2019 - Current

Bachelor of Science - Industrial Psychology

SUNY At Binghamton

High School Diploma -

Smithtown High School West

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Samuel Plotsky