Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shadé Cummings

Hanover,MD

Summary

Dynamic professional with a proven track record at Life Bridge Health, excelling in appointment scheduling and patient communication. Adept at resource allocation and data entry accuracy, I enhance operational efficiency and improve patient experiences. Committed to delivering exceptional service and educating patients on medication adherence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Scheduling Representative

Life Bridge Health
Baltimore, MD
08.2025 - Current
  • Managed scheduling for patient appointments, ensuring optimal resource allocation and minimal wait times.
  • Coordinated with healthcare providers to confirm availability and streamline appointment processes.
  • Utilized electronic medical record systems to accurately track and update patient schedules.
  • Communicated effectively with patients regarding appointment details, rescheduling, and cancellations.

Pharmacy Technician

CVS Pharmacy
Hanover, MD
11.2021 - 07.2024
  • Processed prescription orders accurately and efficiently to ensure timely patient care.
  • Assisted pharmacists in managing inventory and restocking medication supplies.
  • Maintained patient records and verified insurance information for prescription eligibility.
  • Educated patients on medication usage, side effects, and adherence strategies.

Assistant Manager

Walmart
Severn, MD
11.2019 - 03.2022
  • Streamlined daily operations to enhance team efficiency and service quality.
  • Assisted in training new staff on company policies and procedures for improved compliance.
  • Analyzed customer feedback to identify areas for service improvement and implement changes.
  • Coordinated scheduling and task assignments to optimize workflow and ensure coverage.

Education

High School Diploma -

Old Mill High School

Graduate Certificate - Medical Assistant

Boogs Medical School
08.2025

Graduate Certificate - Phlebotomist

Boogs Medical School
08.2025

Skills

  • Appointment scheduling
  • Patient communication
  • Resource allocation
  • Medication education
  • Data entry accuracy
  • Customer engagement and support

Certification

Medical Assistant

Phlebotomist

Timeline

Scheduling Representative

Life Bridge Health
08.2025 - Current

Pharmacy Technician

CVS Pharmacy
11.2021 - 07.2024

Assistant Manager

Walmart
11.2019 - 03.2022

High School Diploma -

Old Mill High School

Graduate Certificate - Medical Assistant

Boogs Medical School

Graduate Certificate - Phlebotomist

Boogs Medical School
Shadé Cummings