Staci Ervin

Property Manager

TPM Services LLC

06.2006 - Current

Managed tenant relations, addressing concerns and facilitating communication to enhance satisfaction.
Oversaw property maintenance schedules, ensuring timely repairs and compliance with safety standards.
Coordinated lease agreements and renewals, streamlining documentation processes for efficiency.
Conducted property inspections, identifying maintenance needs and implementing corrective actions promptly.
Implemented rent collection procedures, enhancing cash flow management across multiple properties.
Developed marketing strategies to attract prospective tenants, increasing occupancy rates significantly.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.