Stacie Degeorge
Ellijay,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
23
23
years of professional experience
Work History
Server
Charlie's Italian Restaurant
11.2019 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
FOH Manager
Lucy's Fried Chicken
01.2016 - 09.2018
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Managed staff schedules and maintained adequate coverage for all shifts.
Server Trainer
Boca Raton Resort & Club
01.2001 - 12.2015
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Education
Stockton State College
New JerseySkills
- Order Management
- Safe Food Handling
- Guest Engagement
- Sales Expertise
- Wine Pairings
- Suggestive Selling
Timeline
Server
Charlie's Italian Restaurant
11.2019 - 07.2023
FOH Manager
Lucy's Fried Chicken
01.2016 - 09.2018
Server Trainer
Boca Raton Resort & Club
01.2001 - 12.2015
Stockton State College
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