Stacy Davidson
Kailua,HI
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
5
5
years of professional experience
Work History
Property Manager
Self Employed Web
Kailua, HI
09.2021 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Handled resident complaints and expedited maintenance requests.
- Oversaw daily operations, maintenance and administration of various properties.
Customer Service Representative
Lowe's Foods
Southern Pines, NC
03.2022 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
Guava Shop
Hale'iwa, HI
02.2019 - 12.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Education
Some College (No Degree) - Elementary Education
The University of Alabama
Tuscaloosa, ALSkills
- Grounds Maintenance
- Vendor Management
- Tenant relations
- Maintenance Scheduling
- Property Management
- Knowledge of leasing and market conditions
- Skilled multi-tasker
- Customer service-focused
Timeline
Customer Service Representative
Lowe's Foods
03.2022 - 07.2024
Property Manager
Self Employed Web
09.2021 - Current
Customer Service Representative
Guava Shop
02.2019 - 12.2019
Some College (No Degree) - Elementary Education
The University of Alabama
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