Stacy Schroeder
Bangor
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
21
21
years of professional experience
Work History
Office Manager
Colgan Air Services
09.2010 - Current
- Enhanced front desk efficiency by managing personnel and providing assistance.
- Streamlined invoicing, accounts payable, and payroll processes for improved accuracy.
- Conducted interviews and trained new front desk staff to ensure high performance.
- Coordinated monthly schedules for front desk and Line Service Technicians efficiently.
- Maintained records of Line Service training for fuel, fire, and deicing procedures.
- Facilitated flight school operations, scheduling lessons and ensuring FAA compliance.
Line Service Supervisor
Colgan Air Services
10.2009 - 09.2010
- Interview, hire and train Line Service Technicians
- Schedule Line Service Technicians
- Park, fuel and tow aircraft
- Maintain aviation fuel amounts and order fuel for the airport
- Order deice fluid
- Maintain fuel quality control records
- Keep record of Line Service fuel, fire and deice training
- Conducted fuel audits with the DOT, FAA, State of Wisconsin and airlines
Office Supervisor
Colgan Air Services
12.2004 - 09.2010
- Interview, hire and train front desk personnel
- Schedule front desk personnel
- Assist pilots with hotel, car rentals, catering and other services
- Cash/credit card sales and invoicing
- Answer multi-line phone
- Communicate with incoming aircraft on UNICOM
- Daily accounting reports
Education
Associate degree - Marketing
Western Technical College
La Crosse, WI01.2002
Skills
- Management
- Organization
- Communication
- Problem-solving
- Proficient in Word, Excel, PowerPoint and Google Documents
Timeline
Office Manager
Colgan Air Services
09.2010 - Current
Line Service Supervisor
Colgan Air Services
10.2009 - 09.2010
Office Supervisor
Colgan Air Services
12.2004 - 09.2010
Associate degree - Marketing
Western Technical College