Stacy Therre
Saint Augustine,FL
Summary
Experienced pharmacy professional skilled in leading and directing pharmacy operations to ensure patient safety and achieve operational goals. Effective in managing support staff, overseeing inventories, and providing exceptional support to patients. Well-organized, efficient, and diligent in preventing errors. Committed to delivering top-notch service and maintaining the highest standards of quality in all aspects of pharmacy operations.
Overview
7
7
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
Saint Augustine, FL, USA
08.2018 - Current
- Developed and implemented operational policies and procedures to ensure compliance with applicable laws and regulations
- Monitored drug inventory levels, identified discrepancies, and took corrective action as needed
- Ensured that all pharmacy staff members were trained on proper medication handling practices
- Conducted periodic audits of all pharmacy operations to verify accuracy and completeness of documentation
- Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service
- Established quality assurance standards for all aspects of pharmacy operations
- Collaborated with medical professionals to provide patient care services in a timely manner
- Implemented strategies to increase customer satisfaction and loyalty through improved service delivery processes
- Resolved customer complaints promptly while maintaining a high level of professionalism
- Coordinated with insurance companies regarding billing issues or payment disputes
- Created reports summarizing key performance metrics related to pharmacy operations
Sales Associate
Bath and Body Works, Limited Brands
Saint Augustine, Florida, USA
06.2017 - 08.2018
- Greeted customers and provided exceptional customer service
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system
- Maintained up-to-date knowledge of store merchandise and policies
- Built relationships with customers to encourage repeat business
- Organized stockroom shelves according to size, color or style
- Restocked shelves as needed to ensure sufficient inventory levels
- Conducted inventories on a regular basis to track stock levels
- Upsold additional items based on customer interests and needs
Education
High School Diploma -
Allen D Nease Senior High School
Ponte Vedra, FL05.2018
Skills
- Regulatory Compliance
- Drug Inventory Management
- Training and Mentoring
- Medication Dispensing
- Team Building
- Policy Enforcement
- Patient Safety
- Operations Management
- Quality Assurance Controls
- Direct Patient Care
Timeline
Pharmacy Operations Manager
Walgreens
08.2018 - Current
Sales Associate
Bath and Body Works, Limited Brands
06.2017 - 08.2018
High School Diploma -
Allen D Nease Senior High School