Results-driven General Manager with expertise in budget management, vendor coordination, and inventory control. Proven track record in multiple industries in enhancing customer service and training staff for optimal performance.
Overview
10
10
years of professional experience
Work History
General Manager
Bay Breeze Bait & Tackle
Panama City Beach, Florida
01.2026 - Current
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated vendor relationships for timely product deliveries.
Trained staff on customer service best practices and product knowledge.
Assisted customers in selecting appropriate fishing gear and equipment.
Maintained cleanliness and organization of the store environment.
General Manager
Shore Thing Cigars
Orange Beach, Alabama
10.2023 - 01.2026
Trained staff in customer service best practices and product knowledge to enhance guest experience.
Coordinated special events including cocktail parties, corporate meetings, and private functions to deliver successful experiences.
Crafted and served specialty cocktails to VIP guests at exclusive events.
Managed inventory and ordered products to ensure optimal stock levels and service efficiency.
Maintained cleanliness and organization of the bar area throughout service shifts.
Manager
Lululemon
Grayton Beach, FL
12.2016 - 10.2017
Led team to enhance customer experiences while upholding brand standards.
Trained and mentored staff to improve product knowledge and customer engagement.
Implemented operational processes to enhance store efficiency and workflow management.
Managed inventory levels and organized merchandise displays to maximize visual appeal.