Starr Spann
West Chester,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
General Manager
Mabel’s BBQ
West Chester, PA
01.2018 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server/Bartender
Root’s Cafe
West Chester, PA
10.2015 - 12.2017
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Business Office Assistant
Pembrooke Health & Rehab
West Chester, PA
12.2013 - 10.2015
- Prepared bank deposits for daily cash receipts.
- Created spreadsheets using Microsoft Excel to track expenses, payments, revenue and other financial data.
- Performed general office duties such as filing, photocopying, faxing and scanning documents.
- Answered telephones, directed calls, and took messages.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
Education
Some College (No Degree) -
Immaculata University
Immaculata, PASkills
- Staff Management
- Advertising and marketing
- Verbal and Written Communication
- Service-Oriented Mindset
- Inventory Control
- Professional Demanor
Timeline
General Manager
Mabel’s BBQ
01.2018 - Current
Server/Bartender
Root’s Cafe
10.2015 - 12.2017
Business Office Assistant
Pembrooke Health & Rehab
12.2013 - 10.2015
Some College (No Degree) -
Immaculata University
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