Stefhany Chavarria
Plainfield
Summary
Dynamic retail professional with a proven track record at Perfumes 4U, excelling in team motivation and store operations. Recognized for enhancing sales through effective merchandising and delivering exceptional customer service. Skilled in cash handling accuracy and staff training, ensuring compliance with safety protocols while fostering a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Lead Key Holder
Perfumes 4U
09.2024 - Current
- Addressed customer inquiries and resolved issues promptly, enhancing overall shopping experience.
- Maintained compliance with store policies and security protocols to safeguard assets.
- Trained and mentored new staff on product knowledge and customer service excellence.
- Managed daily operations, ensuring optimal store performance and customer satisfaction.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Customer Service Cashier
A&V Cleaners
02.2022 - 06.2024
- Implement efficiency improvements for transaction processing, reducing wait times for customers.
- Monitor inventory levels and restock supplies as needed to ensure seamless operations.
- Process transactions accurately using point-of-sale systems.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash register, ensuring all funds accounted for at shift end.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
... -
The High School For Enterprise Business And Technology
Brooklyn, NYSkills
- Team motivation
- Store operations
- Staff training and development
- Delegation and supervision
- Cash handling accuracy
- Safety enforcement
- Product ordering
- Drawer counting
- Excellent communication
References
Gisele Lopez (Store Manager A&V Cleaners)- 929-309-4167
Alex Sanchez (Store Manager A&V Cleaners)- 347-432-3239
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Key Holder
Perfumes 4U
09.2024 - Current
Customer Service Cashier
A&V Cleaners
02.2022 - 06.2024
... -
The High School For Enterprise Business And Technology