Stella "Gloria" Fornah
Fort Worth,TX
Overview
3
3
years of professional experience
Work History
Sales Associate and Customer Service
Kohl's
05.2023 - 08.2023
- Organized racks and shelves on the floor to maintain the store's visual appeal, and engaged with customers face-to-face and over the phone by assisting them with any need.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked as a cashier as Kohl's, checking out items and processing returns, and handling cash and credit transactions.
Data Entry Clerk
Flash Photography (Seasonal)
12.2020 - 08.2022
- Completed data entry tasks with accuracy and efficiency.
- Worked with photo editing and fixes.
- Organized, sorted, and checked the information of high school and college graduates into a computer.
Customer Service Representative
Six Flags Over Texas
03.2021 - 07.2021
- Handled customer inquiries and suggestions in the welcome center and gift shops courteously and professionally.
- Managed high-stress, busy situations effectively, maintaining professionalism under pressure.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Handled concerns quickly,a dn resolved them if possible, escalated major issues to supervisor.
- Explained and demonstrated games and attractions to assist guests.
- Performed cash handling duties, provided change and balanced money at end of shift.
Education
Bachelor of Science - Health Science
West Texas A&M University
Canyon, TX05.2025
High School Diploma -
Nolan Catholic High School
Fort Worth, TX05.2021
Skills
- Customer Service
- Excellent people skills
- Goal-Oriented
- Active Listener
- Problem-Solver
- Teamwork and Collaboration
- Internal & External Communications
- Accurate and Pays Attention to Detail
Timeline
Sales Associate and Customer Service
Kohl's
05.2023 - 08.2023
Customer Service Representative
Six Flags Over Texas
03.2021 - 07.2021
Data Entry Clerk
Flash Photography (Seasonal)
12.2020 - 08.2022
Bachelor of Science - Health Science
West Texas A&M University
High School Diploma -
Nolan Catholic High School
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