Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Amaya

Houston,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Server Trainer

Walk On's Sports Bistreaux
11.2022 - 10.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Administration Assistant

Protective Resolution
07.2020 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Server

Iguana Joes Restaurant
02.2018 - 05.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Bachelor of Science - Nursing

Lamar University
Beaumont, TX
05.2021

Skills

  • Order Accuracy
  • Menu Memorization
  • Guest Relations Management
  • Team Member Training
  • Cash Handling
  • High-Volume Dining

Languages

Spanish
Native or Bilingual

Timeline

Server Trainer

Walk On's Sports Bistreaux
11.2022 - 10.2023

Administration Assistant

Protective Resolution
07.2020 - 11.2022

Server

Iguana Joes Restaurant
02.2018 - 05.2020

Bachelor of Science - Nursing

Lamar University

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Stephanie Amaya