Stephanie Ayala
Chicago Heights,IL
Summary
Enthusiastic and reliable. I take pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Mr. Stacks
03.2020 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Greeted customers and directed to requested products.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Deli Clerk
Country Squire Foods
11.2020 - 09.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
No Degree - Chemistry
Prairie State College
Chicago Heights, IL05.2025
High School Diploma -
Bloom High School
Chicago Heights, IL05.2022
Skills
- Adaptable and Flexible
- Ordering Procedures
- Service Prioritization
- Anticipating Guest Needs
- Natural Leadership
- Cash Handling
- Billing and Payment Processing
- Cash Register Operations
Languages
Spanish
Native or Bilingual
Timeline
Deli Clerk
Country Squire Foods
11.2020 - 09.2021
Server/Hostess
Mr. Stacks
03.2020 - Current
No Degree - Chemistry
Prairie State College
High School Diploma -
Bloom High School
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