Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Castanon Ramírez

Henderson,NV

Summary

Dynamic Treatment Coordinator at Rc Dental Group with expertise in patient care coordination and financial counseling. Enhanced operational efficiency through effective appointment scheduling and insurance verification, resulting in improved patient onboarding. Known for exceptional organizational skills and a commitment to delivering outstanding customer service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Treatment Coordinator

Rc Dental Group
Sacramento, CA
02.2026 - 06.2026
  • Coordinated patient scheduling and managed appointment reminders to enhance operational efficiency.
  • Facilitated communication between patients and dental staff to ensure seamless treatment processes.
  • Assisted in insurance verification and benefits explanation to streamline patient onboarding.
  • Maintained accurate patient records using dental software to support compliance and reference needs.
  • Explained treatment choices to patients and helped determine best options.
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.

Receptionist

Hoybjerg Orthodontics
Sacramento, CA
10.2021 - 02.2026
  • Greeted patients and visitors, providing a welcoming atmosphere in busy orthodontic practice.
  • Scheduled appointments efficiently, managing daily calendar for optimal patient flow.
  • Answered multi-line phone system, directing calls to appropriate staff members promptly.
  • Maintained patient records accurately, ensuring compliance with privacy regulations and office policies.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

High School Diploma -

Sacramento City College
Sacramento, CA

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Financial counseling
  • Insurance verification
  • Patient care coordination
  • Treatment Planning
  • Expertise of payment plans
  • Customer service
  • Organizational skills
  • Scheduling
  • Patient flow management
  • Patient documentation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Treatment Coordinator

Rc Dental Group
02.2026 - 06.2026

Receptionist

Hoybjerg Orthodontics
10.2021 - 02.2026

High School Diploma -

Sacramento City College