Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Dimarco

Wilmington,DE

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Acme Markets. Expert in food safety compliance and adept at fostering team collaboration. Achieved significant improvements in workflow efficiency and service quality through strong work ethic and effective inventory management. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Well-organized deli clerk skilled at providing customers with accurate and quick service. Offering 20 years of experience in customer service, preparing all sorts of food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Motivated deli clerk offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.

Overview

24
24
years of professional experience

Work History

Deli Clerk

WAWA
11.2023 - 08.2024
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Greeted customers at counter to fulfill requests and answer questions.

Assistant Deli Manager

Acme Markets
05.2005 - 11.2023
  • Managed staff schedules, ensuring adequate coverage during peak hours and reducing overtime expenses.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
  • Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
  • Streamlined deli operations by implementing efficient inventory management processes.
  • Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
  • Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.

Server

Marriott Forwood Manor
06.2000 - 08.2004
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma -

Brandywine High School
Wilmington, DE
06.2003

Skills

  • Proper food handling
  • Order taking accuracy
  • Cleaning and sanitizing
  • Pricing and shelf labeling
  • Strong Work Ethic
  • Food safety knowledge
  • Work Area Maintenance
  • Equipment safety
  • Food Preparation
  • Food Safety Compliance
  • Heavy Lifting
  • Inventory Counts
  • Data Entry
  • Allergen awareness

Timeline

Deli Clerk

WAWA
11.2023 - 08.2024

Assistant Deli Manager

Acme Markets
05.2005 - 11.2023

Server

Marriott Forwood Manor
06.2000 - 08.2004

High School Diploma -

Brandywine High School

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Stephanie Dimarco