Dynamic Property Manager ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing large teams and budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Work History
Community Manager
1 Year 11 Months
Rangewater RealEstate | 09.2024 - Current
Reduced delinquency through proactive collections, resident communication, and strategic follow up.
Drove occupancy by overseeing unit readiness and coordinating apartment turns with maintenance and vendors.
increased resident retention through relationship building, effective lease renewals, and exceptional customer service.
Prepared accurate financial reports, budgets, month end variances.
Created and presented weekly owners reports on financial performance, occupancy trends and capital items.
Community Manager
3 Months
TAM Residential | 06.2024 - 09.2024
Coordinated community events that fostered relationships among residents and strengthened neighborhood ties.
Oversaw maintenance requests, ensuring timely resolution and maintaining high standards of property upkeep.
Conducted regular inspections to identify needed improvements and maintain highest standards.
Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Senior Property Manager
6 Years 3 Months
CAF Management | 03.2018 - 06.2024
Managed, coached, and developed teammates to enhance team effectiveness.
Kimberly Chisholm – District manager
Desmond Kennedy – Assistant
Darwin Polanco – Leasing agent, more upon request.
Participated in due diligence and property takeovers, ensuring smooth integration into portfolio.
Communicated in a professional and composed demeanor under all circumstances.
Built resident retention by optimizing events and lowering residential complaints.
Conducted weekly and monthly owner calls to report on occupancy growth and income performance.
Property Manager
3 Years 4 Months
American Landmark | 11.2014 - 03.2018
Same details listed above
Education
Diploma
Hastings High School | Houston, TX | 01-2007
Skills
Bilingual
Proficient with Outlook
Excel
Yardi Voyager
Entrata
Onesite
Ops Technology
Nexus
Happy co
Bluemoon
Team leadership
Financial reporting
Customer service-focused
Payment collection
Accomplishments
Most improved occupancy, property income and delinquency Q1/Q2.
Consistently scored 100% on secret shops.
Implemented pre-approval fraud detections within the company.
Received storm weather achievement award.
Ability to motivate and inspire team members, active listener, great communicator.