Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Stephanie Fox

Certified Pharmacy Technician
Ashland City,TN

Summary

Dedicated, hard-working and reliable professional, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. PTCB Certified Pharmacy Technician with experience leading at a high-volume national drugstore chain. Excellent reputation for resolving problems and improving customer satisfaction. As a recent business graduate, I am eager to secure a position in which my management experience, retail skills and education may be utilized.

Overview

1
1
Certification
10
10
years of post-secondary education
13
13
years of professional experience

Work History

Lead pharmacy technician

Walmart Pharmacy
Ashland City, TN
03.2012 - Current
  • Assisted pharmacy staff with drug ordering, purchasing, and receiving.
  • Assisted pharmacist with third party transaction and vaccination clinics.
  • Directly supervised 8 Pharmacy Technicians and support staff in a high-volume retail setting.
  • Effectively prioritized task and organized workflow to increase efficiency.
  • Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Developed and implemented improvements to pharmacy ordering system, leading to lowest out-of-stocks in my market.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Technician

Walmart Pharmacy
Ashland City, TN
04.2006 - 05.2008
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Cleaned equipment and work areas to maintain safe and sanitary conditions.
  • Efficiently operated cash register and handled cash, checks and charge transactions.
  • Complied with federal laws, company policies and procedures and state regulations regarding technician and assistant training and licensure.
  • Assisted with data entry, properly filled and dispensed an average of 600 prescriptions per day.
  • Reconstituted oral liquids and worked third-party errors.
  • Completed cycle counts, inventory management and will-calls for customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.
  • Set up and modified patient profiles in Connexus to include current information such as medications and insurance details.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.

Certified Nursing Assistant

Autumnwood Of McBain
McBain, MI
01.2004 - 03.2006
  • Maintained patient stability by checking vital signs and weight; testing urine and recording intake and output.
  • Providing patient comfort by transporting patients; answering patients’ call lights and request and reporting observations of the patient to the nursing supervisor.
  • Documented daily actions by completing forms, reports, logs and records.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

Bachelors of science - Business Administration And Management

Bellevue University
Bellevue, NE
01.2018 - 01.2021

Associates - Healthcare Administration

University of Phoenix
Tempe, AZ
01.2010 - 01.2012

Certificate - Medical Billing & Coding

MedVance Institute
Nashville, TN
01.2006 - 01.2007

High School Diploma -

Pine River High School
LeRoy, MI
01.2001 - 01.2005

Skills

    Pharmacy and customer records management

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Accomplishments

  • Facilitated the implementation of a new drug inventory system.
  • Lowest out-of-stocks in Market 149 for the last 3 years.
  • Pharmacy Technician of the Year, 2018; Market 149.

Certification

CPhT - Certified Pharmacy Technician

Timeline

Bachelors of science - Business Administration And Management

Bellevue University
01.2018 - 01.2021

Lead pharmacy technician

Walmart Pharmacy
03.2012 - Current

Associates - Healthcare Administration

University of Phoenix
01.2010 - 01.2012

Pharmacy Technician

Walmart Pharmacy
04.2006 - 05.2008

Certificate - Medical Billing & Coding

MedVance Institute
01.2006 - 01.2007

Certified Nursing Assistant

Autumnwood Of McBain
01.2004 - 03.2006

High School Diploma -

Pine River High School
01.2001 - 01.2005

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Stephanie FoxCertified Pharmacy Technician