Stephanie Garcia

Westminster,CO

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

years of professional experience

Work History

Office Manager

Compass Consulting Engineers

Westminster, CO

06.2023 - Current

Managed daily office operations and maintained efficient workflow.
Oversaw supply inventory and ordered materials as needed.
Developed office procedures to improve task efficiency and organization.
Handled correspondence and communication with clients and vendors.
Trained new staff on office policies and software systems.
Implemented filing systems to enhance document retrieval processes.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Supervised staff members, organized schedules and delegated tasks.
Coded and entered daily invoices with in-house accounting software.
Created spreadsheets in Excel to track data such as payroll, client billables and office expenses.
Organized company events including holiday parties, team building activities .
Maintained confidential records relating to personnel matters.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Front Office Lead

Coal Creek Family Medicine

Louisville, CO

04.2018 - 04.2019

Supervised front office staff to ensure seamless patient flow and service.
Managed scheduling and appointment systems for optimal office efficiency.
Coordinated patient check-in and check-out processes for smooth operations.
Trained new employees on front office procedures and customer service standards.
Resolved patient inquiries and concerns with professionalism and empathy.
Maintained accurate patient records in electronic health record systems.
Greeted guests upon arrival and provided excellent customer service.
Ensured that lobby areas were clean and well-stocked at all times.

Medical Assistant

Flatiron Internal Medicine

Louisville, CO

01.2013 - 04.2018

Assisted physicians with patient examinations and procedures in a busy internal medicine practice.
Managed patient scheduling and coordinated appointments to optimize clinic flow.
Collected and documented patient medical histories using electronic health record systems.
Administered medications and vaccinations as directed by healthcare providers.
Educated patients on treatment plans, medications, and preventive care practices.
Maintained cleanliness and organization of exam rooms and medical supplies inventory.
Collaborated with multidisciplinary teams to ensure comprehensive patient care delivery.
Supported insurance verification processes to facilitate patient access to services.

Education

Associate of Applied Science -

Westwood College

Denver, CO

05-2012

Skills

Document management
Accounts payable
Office operations
Staff training
Schedule management
Process improvement
Attention to detail
Time management
Event planning
Employee supervision

Workflow planning
Payroll processing
Expense reporting
Supply management
Clerical support
Facility management
Banking operations
Data entry
Microsoft
Quickbooks

Timeline