Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Logan's Roadhouse
Tifton, GA
01.2024 - Current
Played a role in facilitating the training process for new servers.
Executed opening and closing responsibilities, including organizing dining space and replenishing inventory.
Provided excellent customer service to ensure satisfaction.
Monitored dining room for cleanliness and proper set-up at all times.
Followed health safety guidelines when preparing and serving food products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Ensured that each guest was served courteously, quickly, and efficiently.
Took orders from customers accurately and in a timely manner.
Stayed informed about daily specials, new menu items, promotions.
Responded efficiently to guest inquiries and complaints in a professional manner.
Upheld high standards of sanitation in accordance with health department regulations.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Circulation Desk
Tifton, Tift County Public Library
Tifton, GA
07.2019 - 09.2020
Oversaw circulation desk operations including check-in and check-out procedures for patrons utilizing library services.
Performed daily circulation desk duties such as issuing library cards, collecting fines, answering questions about policies and procedures.
Collect money from guests, help guests with filling out voter registration and library card data
While working the reference desk I take calls from customers and then research and deliver the requested items either by a call or email depending on the customer's request
Also assist customers with using the computers in the computer lab, on various websites and data entry
Assist customers on RB Digitals on how to sign up, search and download books or other media material on the platform
Catalog books and other media when they arrive at the library
Work with internal IT on entering and maintaining RFID tags on items and scanning to maintain inventory
Responsible for book maintenance up to and including rebinding books, cleaning them, and restoring some damage
Educate guests on how to use the catalog to look up books or order them from other libraries.
Waitress
Three squares dinner
Sylvester, GA
07.2014 - 12.2016
We are to serve customers their drinks and foods also to cash customer out at the end of their visit
To keep the restaurant clean and tidy such as cleaning bathrooms, sweeping, moping, cleaning tables, and washing dishes, we are also to prepare salads and tea.
Checked back with customers throughout meal service to ensure satisfaction.
Processed payments accurately using cash registers or POS systems.
Maintained a clean work station by restocking supplies, wiping down counters.
Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Organized take-out orders efficiently according to customer requests.