Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Hernandez

Miami,FL

Summary

Detail-oriented professional with strong customer service skills. Proven ability to enhance team efficiency and ensure satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Crew Member

Pollo Tropical
Miami, FL
01.2026 - 02.2026
  • Delivered exceptional customer service in a fast-paced environment, fostering satisfaction and loyalty.
  • Operated kitchen equipment efficiently to prepare menu items consistently and safely.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Assisted team members during peak hours to enhance workflow and service speed.

Team Member

DDA / Camillus House
Miami, FL
03.2024 - 11.2024
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Collaborated with team members to maintain a clean and safe environment for all residents.
  • Supported intake process by organizing client documentation and ensuring accuracy of information.
  • Engaged in training sessions to enhance knowledge of safety protocols and operational procedures.

Crew Member

Dennys Corp
Miami, FL
02.2022 - 06.2023
  • Provided excellent customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Processed customer orders accurately using point-of-sale systems to ensure timely delivery.
  • Collaborated with colleagues to uphold high-quality food preparation and presentation standards.
  • Adapted quickly to changing priorities, demonstrating flexibility during busy shifts.
  • Engaged with customers, addressing inquiries and resolving issues promptly for positive experiences.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Integrity and honesty

Languages

English

Timeline

Crew Member

Pollo Tropical
01.2026 - 02.2026

Team Member

DDA / Camillus House
03.2024 - 11.2024

Crew Member

Dennys Corp
02.2022 - 06.2023

High School Diploma -