Dynamic individual with an excellent ability in navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Nirvana Healthcare
09.2024 - Current
Assisting physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensuring medical supplies is in sufficient stock by monitoring levels and submitting orders before depleted.
Coordinating patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Collaborating with medical directives to ensure provider's licensing is up to date.
Conducting patient follow-up calls to monitor treatment progress and answer any questions.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Responsible for team building exercises
Volunteer Firefighter
Department of Community Affairs
10.2021 - Current
Upheld high levels of readiness while on call, ensuring timely response.
Assessed and repaired fire extinguishers and various fire equipment.
Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Administrative Assistant
Pro-Cutters
06.2010 - Current
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Coached new employees on administrative procedures, company policies and performance standards
Sorted and distributed office mail and recorded incoming shipments for records
Responsible for safe and secure opening and closure of building
Increased customer satisfaction by resolving customer complaints
Prepared and distributed team-based communications to foster collaboration and enhance team morale
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Liaised between clients and vendors and maintained effective lines of communication.
Certified Clinical Medical Assistant and Front Office Assistant
Atlantic Health System
11.2021 - 09.2024
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to patients.
Trained new staff on expected duties.
Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Supported staff members with administrative tasks to improve productivity.
Clinical Medical Assistant
Tri-County Orthopedics
10.2017 - 09.2021
Assisting National Football League New York Jets head physician, in compliance with professionalism and HIPPA standards
Assisted with patients, supported physical and emotional needs across multiple sites and locations
Led management team in delivery of training methods for new staff, resulting in long term employment and proficient understanding of procedures and policies
Assisted physicians with ultrasound guided injections, Platelet-rich plasma procedures, casting, suture and staple removal
Trained in administrative, clinical, radiology and insurance claims department
Implemented care and efficiency improvements to support and enhance office operations
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Collected all pertinent data and calculations to aid physician in interpreting results
Experienced with all 21 physicians
Education
Bachelor of Science - Emergency Management
Purdue Global
10-2027
No Degree - Firefighter 1
Warren County Fire Academy
Washington, NJ
06-2022
Associate of Science -
County College of Morris
Randolph, NJ
06-2020
No Degree - Medical Assistant
Berkeley College
Dover, NJ
09-2013
Skills
Data entry
Time management
Customer relations
Critical thinking
Dedicated team player
Timeline
Medical Assistant
Nirvana Healthcare
09.2024 - Current
Certified Clinical Medical Assistant and Front Office Assistant
Atlantic Health System
11.2021 - 09.2024
Volunteer Firefighter
Department of Community Affairs
10.2021 - Current
Clinical Medical Assistant
Tri-County Orthopedics
10.2017 - 09.2021
Administrative Assistant
Pro-Cutters
06.2010 - Current
Bachelor of Science - Emergency Management
Purdue Global
No Degree - Firefighter 1
Warren County Fire Academy
Associate of Science -
County College of Morris
No Degree - Medical Assistant
Berkeley College
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