Stephanie Johnson
Fort Walton Beach,Florida
Summary
Dynamic Receptionist Clerk with a proven track record at HCA Fort Walton -Destin Hospital, showcasing exceptional customer service and documentation skills. Expert in enhancing workflow and managing high-volume calls, I excel in patient care, ensuring efficiency and accuracy in fast-paced environments.
Overview
33
33
years of professional experience
Work History
Unit Clerk
HCA Florida Fort Walton -Destin Hospital
Fort Walton Beach
01.2012 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
Receptionist Clerk
Colorado Allergy And Asthma
Denver, CO
08.2010 - 08.2011
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist Clerk
Allergy Partners of the Emerald Coast
Fort Walton Beach, FL
08.2004 - 07.2010
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Receptionist Clerk
Turning Point
Fort Walton Beach, FL
06.2003 - 07.2004
- Confirmed appointments, communicated with clients, and updated client records.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist Clerk
Emerald Coast Psychiatric Care
Fort Walton Beach, FL
05.2000 - 05.2002
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Receptionist Clerk
Dr. Steven S. Donchey M.D
Fort Walton Beach, FL
12.1999 - 05.2000
- Confirmed appointments, communicated with clients, and updated client records.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Certified Pharmacy Technician
Fort Walton Beach Medical Center
Fort Walton Beach, FL
01.1999 - 12.1999
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Pharmacy Technician
Arkansas Valley Regional Medical Center
La Junta, CO
02.1992 - 12.1998
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Pharmacy Technician Certification Board -
Pharmacy Technician Certification
Mobile, AL08.1999
Diploma -
La Junta Jr/Sr High School
La Junta, CO05.1991
Skills
- Documentation skills
- Multi-line phone system
- Appointment Scheduling
- Data Entry
- BLS Certified
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Unit Clerk
HCA Florida Fort Walton -Destin Hospital
01.2012 - Current
Receptionist Clerk
Colorado Allergy And Asthma
08.2010 - 08.2011
Receptionist Clerk
Allergy Partners of the Emerald Coast
08.2004 - 07.2010
Receptionist Clerk
Turning Point
06.2003 - 07.2004
Receptionist Clerk
Emerald Coast Psychiatric Care
05.2000 - 05.2002
Receptionist Clerk
Dr. Steven S. Donchey M.D
12.1999 - 05.2000
Certified Pharmacy Technician
Fort Walton Beach Medical Center
01.1999 - 12.1999
Pharmacy Technician
Arkansas Valley Regional Medical Center
02.1992 - 12.1998
Pharmacy Technician Certification Board -
Pharmacy Technician Certification
Diploma -
La Junta Jr/Sr High School