Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stephanie Lastinger

Smyrna,GA

Summary

Experienced fine dining server with a passion for delivering exceptional service in upscale establishments. Possessing a comprehensive understanding of menu offerings, wine pairings, and fine dining etiquette, I am dedicated to creating memorable dining experiences for guests. With a proven track record of exceeding customer expectations and adept at anticipating needs, I excel in fast-paced, high-pressure environments. Seeking to leverage my polished communication skills and refined service techniques to elevate the dining experience at your esteemed establishment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Benihana
05.2021 - Current
  • Interact with all guests and ensured that they have an excellent dining experience by using unique problem solving skills and the ability to thrive in a high-stress, fast-paced environment and situations
  • Maintain positive and courteous attitude throughout the shift to promote the entire team to achieve all goals and solve problems
  • Serve hibachi style food and beverages in a friendly and timely manner with accuracy and staying detail-oriented at all times
  • Use POS system to manage guests orders and process debit/credit transactions as well as gift cards and coupons.
  • Assist in training new servers.

Server

McCormick and Schmick’s
08.2018 - 05.2021
  • Set and reset tables in designated section for guests to create the ultimate fine-dining experience
  • Provided correct utensils for guests according to their needs such as steak knives, cocktail forks, crab crackers, etc
  • Used the steps of service to recommend, upswell and establish a professional and hospitality rapport between server and guests
  • Used advanced attention to detail and problem-solving and critical thinking skills to proving guests with accurate and efficient service
  • Served high-quality food, beverages and hand-crafted cocktails in a safe, fun and upscale atmosphere.

Education

High School Diploma -

Ronald E McNair High School
05-2017

Skills

  • Tableside Etiquette
  • Time Management
  • Cash handling proficiency
  • Food Safety Training
  • Menu expertise
  • Strong Communication Skills
  • Fine dining experience
  • Detail Oriented
  • POS system operations
  • Upselling skills
  • Exceptional customer service

Certification

ServSafe Certified

Timeline

Server

Benihana
05.2021 - Current

Server

McCormick and Schmick’s
08.2018 - 05.2021

High School Diploma -

Ronald E McNair High School
ServSafe Certified

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Stephanie Lastinger